Security Baseline
Security Baseline
Public endpoints are rate-limited, uploads are guarded by strict bucket + MIME validation, and Stripe webhooks are replay-safe.
Abuse protection on waitlist + collaboration APIs
Upload path and access guardrails per role
Replay protection for webhook event processing
Security headers and hardened CSP baseline
Governance Model
Governance Model
Role-segmented workspaces and auditable moderation actions keep data operations traceable.
Requester, contributor, and admin isolation
Admin activity log for moderation actions
Approval workflow with explicit status transitions
Support triage and queue ownership workflows
Payout Transparency
Payout Transparency
Funding and payout flows are ledger-backed so finance and ops can reconcile every movement.
Canonical cents-based transaction accounting
Dataset funding lifecycle status tracking
Payout status timeline for contributor earnings
Failed payout reconciliation queue for admins
Support SLA Targets
Critical payment or funding blockersFirst response: ≤ 4hTarget resolution: ≤ 1 business day
Dataset workflow incidentsFirst response: ≤ 8hTarget resolution: ≤ 2 business days
General platform supportFirst response: ≤ 1 business dayTarget resolution: ≤ 3 business days
SLA targets apply to standard business-hours support and are reviewed quarterly.
Due Diligence Links